Play Store Errors
This page explains common incidents related to Play Store usage.
Common situations
- The Play Store does not open
- The app does not download
- Installation gets stuck
- The device shows a sign-in or authentication error
What to check
- Whether the device has internet access
- Whether the Google account is signed in correctly
- Whether the device date and time are correct
- Whether there is enough storage space
When to act
- If the Play Store closes unexpectedly
- If the download never starts
- If the installation fails repeatedly