Frequently Asked Questions

Here you will find quick answers to general questions about the Neonews ecosystem.
What is Neonews?
- Neonews is the platform used to organize and display content on terminals.
- It includes modules such as Studio, player, advertiser, and credentialed access.
What does synchronize mean?
- Synchronizing means sending the changes made in the schedule to the terminal.
- This ensures that campaigns, files, and the latest adjustments are displayed correctly.
What does update mean?
- Updating means reloading dynamic content that changes frequently, such as RSS and weather forecasts.
- This process happens automatically, without direct user intervention.
What is ROOT?
- Root is administrator access on Android devices.
- In some scenarios, it is required to enable advanced system features.
How do I know if my terminal is working?
- Check the terminals section.
- Review the device status and confirm whether it is online, offline, or expired.